My-StCroix Online Store
Our custom designs are printed direct to garment (DTG) and fulfilled by Printful, an on demand print company. Items purchased from your shopping cart on our website will be shipped directly from them, however please feel free to reach out to us at firstname.lastname@example.org if you have any questions or issues! We also have a Zazzle store and some specialty items in our store will redirect you there for purchase.
Printful takes about 2-7 business days to create apparel products (t-shirts etc.) and 2-5 business days for non-apparel (posters etc.) products. Then you should add shipping times on top of that. Speed and price depends on product type and destination. It can get a bit confusing, so they’ve made these tables to help you out: www.printful.com/shipping
97.66% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less.
Estimated shipping delivery times:
- USA: 3-5 business days
- Canada: 5-10 business days
- World: 10-20 business days
Your order will be sent out on average within 3 days of ordering.
International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.
We do not take responsibility for customs fees.
Order never arrived:
If your order didn’t end up arriving, be sure to let us know!
First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we’d be happy to send you another order to the correct address, it will have to be at your cost.
If the shipping address was correct, get in touch with us at email@example.com noting your order number. We’ll see what can be done.